Luxury Writing with Fountain Pens, RollerBalls, Ballpoints and Mechanical Pencils

Terms and Conditions

Effective Date: November 7, 2023

Welcome to DutchPens.com, operated by DutchPens (referred to as “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and the purchase of our writing tools. By accessing DutchPens.com, you agree to abide by these terms and conditions, so please read them carefully.

1. Acceptance of Terms

By using DutchPens.com, you agree to these Terms and Conditions and any future updates. If you do not agree with any part of these terms, please refrain from using our website.

2. Purchase and Payment

  • Product Information: We strive to provide accurate and up-to-date information regarding our writing tools. However, we do not guarantee that all product descriptions, pricing, or other content on our website are entirely accurate, complete, or current.

  • Pricing: Prices are listed in Euros (EUR) and are subject to change without notice. The price at the time of purchase is the applicable price.

  • Order Acceptance: Your order is an offer to purchase our products. We may accept or decline your order for any reason.

  • Payment: We accept various payment methods, as indicated during the checkout process. Payment processing is subject to the terms and conditions of the payment service provider.

3. Shipping and Delivery

  • Shipping Address: You are responsible for providing a correct shipping address. We are not responsible for delivery issues arising from inaccurate information.

  • Shipping Times: We make every effort to ensure prompt delivery. However, we cannot guarantee specific delivery dates.

4. Returns and Refunds

Please refer to our separate Refunds and Returns Policy for information on returns and refunds.

5. Privacy and Data Use

Your use of DutchPens.com is subject to our Privacy Policy. By using our website, you consent to the collection, use, and sharing of your data as described in the Privacy Policy.

6. Intellectual Property

All content on DutchPens.com, including but not limited to text, graphics, logos, images, and software, is the property of DutchPens and is protected by international copyright and intellectual property laws. You may not use our content without our express written permission.

7. Limitation of Liability

DutchPens is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or any errors or omissions in the content.

8. Termination

We reserve the right to terminate your access to DutchPens.com at our discretion, with or without notice, for violations of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of the Netherlands.

10. Contact Information

If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us at:

Thank you for choosing DutchPens. We are committed to providing you with high-quality writing tools and a pleasant online shopping experience. Your understanding and acceptance of these Terms and Conditions are greatly appreciated.