Privacy Policy

Effective Date: November 7, 2023

1. Introduction

Welcome to DutchPens.com, operated by DutchPens (referred to as “we,” “us,” or “our”). At DutchPens, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data and your rights concerning the data you provide while using our website.

By visiting DutchPens.com, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree with our practices, please refrain from using our website.

2. Data Collection and Usage

2.1. Information We Collect

We collect the following categories of information when you interact with our website:

  • Personal Information: When you make a purchase or contact us, we may collect your name, email address, postal address, and phone number.

  • Payment Information: If you make a purchase, we collect payment information, which may include your credit card details, billing address, and other financial information necessary to complete the transaction.

  • Browsing Information: We automatically collect data about your use of the website, including your IP address, browser type, device information, and the pages you visit.

2.2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and provide customer support.
  • To send you order confirmations, updates, and important information about our products or services.
  • To personalize your experience on our website.
  • To improve our website’s functionality and content.
  • To prevent and investigate fraud, security breaches, and unauthorized access.
  • To comply with legal obligations.

3. Data Sharing

We may share your personal information under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, and providing services to you.

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

  • Business Transfers: In the event of a merger, sale, or acquisition of all or a portion of our business, your information may be transferred to the new entity.

4. Data Storage and Security

We employ reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to access, correct, or update your personal information.

  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

  • Deletion: You may request the deletion of your personal information.

  • Opt-out: You can opt out of marketing communications at any time.

  • Withdraw Consent: If we rely on your consent for data processing, you have the right to withdraw it.

6. Contact Us

If you have any questions, concerns, or requests related to your personal information, please contact us at:

Email: info@dutchpens.com Address: Warandelaan 52, 5707CV Helmond, Netherlands

We will respond to your request promptly and in accordance with applicable data protection laws.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this policy regularly. Your continued use of DutchPens.com after any changes indicate your acceptance of the updated Privacy Policy.

Thank you for choosing DutchPens.com. Your privacy and trust are essential to us, and we are committed to providing you with a secure and enjoyable shopping experience.